Portland Centers Feature New Club Design

DirectBuy locations across the United States and Canada are looking better than ever after converting to the new Club design – and Franchisees and employees couldn’t be more excited about showing off their Centers’ makeovers.

Two Portland Clubs are among the first in the DirectBuy network to feature this new look. Franchisees Scott and Vee Porter, along with partner Clay Sword, recently opened two centers under the new design: DirectBuy of Portland West, which moved to a new location in November; and DirectBuy of Portland East, which opened in February.

“The members from the old location were flabbergasted, and prospective members’ are blown away when they walk into our Club,” says Porter. “It’s affected everyone, because we have a much more professional space, so expectations have been raised for service.”  

The upgrades start the moment you walk through the door and into the dramatic new lobby, where a receptionist greets visitors, and a flat-screen television, stacked stone fireplace and graphics on focal walls give the entrance a more credible look. Throughout the Club, vignettes of furniture give members and guests inspiration for decorating their own homes.

But some of the most notable changes are the new Club features implemented specifically to enhance member service. Designer stations provide space for kitchen and bath designers and interior designers to meet with members about their projects, and Product Specialists can help members place orders at member ordering stations and virtual Club stations.

DirectBuy of Portland West’s new Club is located at 6050 SW Arctic Drive, Building C, in Beaverton. The new DirectBuy of Portland East is at13339 NE Airport Way in Portland.